NINGBO DIYA INDUSTRIAL EQUIPMENT CO.,LTD.
After-sales commitment
With the continuous expansion of Ningbo Diaz and the continuous maturity of its business philosophy, the company's after-sales service has been gradually improved due to customer trust. For this reason, we have made the following provisions and commitments in the after-sales service:
First, free services for customers:
1. From the date of purchase of Ningbo Diagonal products, Ningbo Diadi is responsible for the establishment of customer files. If the problems occurred during the one-year guarantee period are caused by the processing defects of the company's products, we will provide you with free services. .
2, free of charge for product debugging work.
3, free training of the customer's users, trained personnel can be simple and effective adjustment of the product in the case of specific needs.
4. Provide free information and materials related to the flexible manufacturing field.
Second, after-sales content and measures:
1. There is no holiday service throughout the year, and the surrounding customers are generally excluded within two hours. The major faults are excluded within 24 hours, and the far-off customers are excluded for forty-eight hours.
2. The after-sales service implements a differentiated management responsibility system, and each district has a special person to implement the patrol service, which is available on call.
3. During the warranty period, if the following conditions occur, our company will fully assist in the processing and charge the fees as appropriate.
A. Failure beyond the use period or due to improper use or misuse.
B. Failure due to irresistible factors.
4, the company's after-sales service part of the responsibility for the customer needs to establish a tracking record, and provide some necessary for customer choice.
Please do not hesitate to contact us! Hotline: 0574-87292840
The final interpretation of the above terms is owned by NINGBO DIYA INDUSTRIAL EQUIPMENT CO.,LTD.!
